Getting free stuff is cool…until it isn’t free. It is decidedly uncool when, after luring you in with “free trials” for products you might like, a company hits you with surprise charges during the supposedly “free” trial period. In a complaint filed in federal court, the FTC alleges that NutraClick, which marketed dietary supplements and … Continue reading Free Trials Can Cost You Big Time!
Juggling life at home with kids? Like many parents, you might’ve looked into different ways your kids can learn from home online. Maybe you’ve even signed up and paid for a program. But say over time you find your kids have lost interest in the program or moved on to something else. You think that … Continue reading Trouble With Your ABC Mouse Membership? You’re Not Alone
In 2019, the FTC reached a settlement with Elite IT and its owner, who tricked people into buying expensive computer repair services. The company shut down, and its owner is permanently banned from selling tech support services to consumers. But recently, scammers posing as Elite IT agents have been making calls. They say they’re giving … Continue reading Hang up on Fake “Refund Calls”
A chance to try something out for free? What have you got to lose? If you're interested in a particular product or service, trying before you buy might seem like a no-brainer. But what starts as a free trial — or for a very low cost — might end up costing you real money. The … Continue reading “Free” Trial Offers? They’ll Cost You!
Why are you getting so many calls? Often, it’s scammers calling. Here’s what you need to know about unwanted calls and how to stop them. Share these articles, infographics, and videos with your friends, family, and followers. REPORT UNWANTED CALLS Blocking Unwanted Calls Scammers can use the internet to make calls from all over the … Continue reading Blocking Unwanted Calls
As part of its ongoing efforts to protect consumers from sellers of scam COVID-19 treatments, the FTC has sent 20 more warning letters to companies that claim their products can prevent, treat or cure the COVID-19. Claims for zappers, virus-busting cards, sage, oregano, and bay leaves are among the representations called into question in the … Continue reading FTC: Sellers need proof for COVID treatment claims
As we publish this post, a second stimulus package has not yet been finalized by Congress. While there’s a lot we don’t know, we DO know a few things about what scammers do when this kind of uncertainty is in the headlines. If there’s another stimulus payment, you won’t have to pay to get it. … Continue reading Scams In Between Stimulus Packages
If you want to contact a company’s customer service department, you can do a quick search online and often find what looks like its phone number or email. But is the information at the top of your search results actually correct? Based on reports the FTC has gotten, sometimes the answer to that question is: … Continue reading Scammers and “Customer Service” — Another Imposter Scam
Scammers make up all kinds of stories to get your money, from telling you that you’ve won a prize, you owe a debt, or your family member is in an emergency. But some things stay the same: scammers want your money, they want it fast, and don’t want you to be able to get it … Continue reading Video shows how scammers tell you to pay
Monthly credit card bills can be a drag, especially when you’re feeling financially strapped. Finding ways to lower those bills — sometimes by simply calling your credit card company directly and asking for a lower rate — can save you lots of cash. So what about those companies that call with a “guaranteed” credit card … Continue reading A Deceptive Credit Card Interest Rate Reduction 0ffer